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Survey Shows How Costs of COVID-19 Are Weighing On Homeowners

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Survey Shows How Costs of COVID-19 Are Weighing On Homeowners
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By Hometap TeamUpdated on June 26, 2025

The unemployment rate is at its highest level since the Great Depression, leaving many people feeling the uncertainty and lasting effects of COVID-19. As reported by Forbes 2.4 million workers filed for temporary unemployment benefits just within the second week of May and 47% of adults reported that they or another person in their household has lost income since mid-March. The financial hardships are becoming increasingly apparent for working-class Americans, as well as homeowners who are paying a mortgage while supporting their families. 

The Impact on Homeowners

Mortgage payments can swallow up a large portion of homeowners’ household income causing many to feel tight on cash in normal circumstances. In a 2019 report by LendingTree, data showed that in Massachusetts mortgage payments accounted for 15.0% of homeowners monthly household income and in California, it was even higher at 18.5%. With mortgage payments heavily dependent on homeowners’ household income, a sudden spike in unemployment is forcing homeowners to stretch their budgets and dip into savings. 

In fact, in a March 2020 survey conducted by Kickstand exclusively for Hometap, they asked nearly 800 people—half of which have a mortgage—how the impacts of COVID-19 are affecting their stress levels when it comes to maintaining their homes and small businesses.

percent who have mortgage payments chart

When asked, 82% of homeowners that have a mortgage said that they are moderately to extremely stressed about making mortgage payments.

percent stressed over mortgage chart

The survey found that despite maintaining employment as of March 1, 2020, many lacked confidence in their ability to stay above water when it comes to mortgage payments. 60% of those surveyed said their stress level about making monthly mortgage payments has increased because of COVID-19.

percent stressed about mortgage chart

Feeling the stress, many homeowners are looking into temporarily paying their mortgage at a lower payment or pausing payments altogether, also known as forbearance. In the survey conducted, nearly 1 in 5 (18%) of people said they are in a mortgage forbearance program, and another 19% said they’re somewhat or very likely to participate in one in the next six months. Recent data from the Mortgage Bankers Association shows 4.2 million mortgages are in forbearance as of May 26th, 2020.

mortgage forbearance program chart

Although forbearance may be necessary, it’s important to keep in mind that what is owed isn’t erased and homeowners are still responsible for paying what’s due later in time. 

Hometap’s 2021 Homeowner Survey is out! See how homeowners nationwide are planning to recover from the pandemic.

2021 Homeowner Report

Mortgage Options During COVID-19

Homeowners who are falling behind on mortgage payments or fear they may soon do have options. Depending on the mortgage, homeowners could qualify for the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which is in place to protect homeowners with federally backed mortgages (such as FHA, VA, Fannie Mae, and Freddie Mac mortgages). Homeowners can easily follow the Consumer Financial Protection Bureau for step-by-step directions on mortgage relief options and qualifications. 

If a homeowner wants to look into other resources to help them stay afloat while making mortgage payments, alternative financing options could be available to them. A home equity investment could be another way for homeowners to get back on their feet during these difficult times. Hometap allows homeowners to tap into their home’s equity without taking on monthly payments.

Survey conducted by Kickstand Communications exclusively for Hometap. Survey conducted at 95% confidence, +/- 3% margin of error. 782 total respondents.

You should know

We do our best to make sure that the information in this post is as accurate as possible as of the date it is published, but things change quickly sometimes. Hometap does not endorse or monitor any linked websites. Individual situations differ, so consult your own finance, tax or legal professional to determine what makes sense for you.

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Covid-19
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Hometap Team
The team here at Hometap is made up of a diverse group of finance professionals with a wide array of backgrounds and expertise, including mortgage loan processing, banking, real estate, and entrepreneurship. But most importantly, we're homeowners on a mission to make every stage of homeownership less stressful.

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The Hometap family of companies utilizes Hometap Equity Partners, LLC and Hometap Homeownership Solutions, LLC to provide Hometap Home Equity Investments (HEI or HEIs). Each entity has the ability to enter into a HEI directly with the consumer:

Hometap Equity Partners, LLC dba Hometap. NMLS ID# 2467867 NMLS Consumer Access 361 Newbury St, 5th Floor, Boston, MA 02115

Hometap Homeownership Solutions, LLC dba Hometap. NMLS ID# 2819930 NMLS Consumer Access 361 Newbury St, Office 450, Boston, MA 02115

Hometap Real Estate Equity Partners, Inc. holds real estate brokerage licenses in certain states. California DRE #02191883

A Hometap HEI has a ten (10) year term, during which no monthly or recurring payments are required. Hometap records a lien against the property, in the form of a mortgage or deed of trust, to secure its interest. You may choose to settle the Investment at any time during the term without incurring any penalties by exercising an Owner Repurchase. If you do not settle the HEI by the expiration of the term, your Hometap HEI provider may exercise its right to acquire a percent ownership interest in the property and then work with you to sell the property. You may contact either Hometap entity at hello@hometap.com (for prospective or current applicants) or homeowners@hometap.com (for homeowners with an active HEI) for more information. Eligibility criteria are subject to change. For current criteria, please contact your Hometap HEI provider at (855) 223-3144 or visit www.hometap.com/faqs

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