Hometap Takes Home 2023 Finovate Award for CX

September 13, 2023


Finovate

Hometap is thrilled to join our peers across the fintech industry as a winner in the 2023 Finovate Awards, taking home the category for Best Customer Experience (CX) Solution.

A respected and competitive program, Finovate annually recognizes outstanding work in a wide range of financial technology disciplines and partnerships, with finalists coming from incipient startups and giants of financial services, alike.

"The Finovate Awards honor both established institutions and rising stars that have made significant strides in delivering cutting-edge products and services to the financial sector," the publication said. "From breakthrough banking platforms to revolutionary AI-powered solutions, these winners have not only adapted to the demands of the modern financial world but have also set new standards for innovation and customer-centricity."

CX is embedded in everything Hometap builds for our homeowners, and we are especially honored to be recognized for our work in this crucial area.

For more on Hometap's CX philosophy and how it manifests across our platform, give a listen to a recent CX Champions podcast episode featuring our President and COO Sarah Dekin.


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The Hometap family of companies utilizes Hometap Equity Partners, LLC and Hometap Homeownership Solutions, LLC to provide Hometap Home Equity Investments (HEI or HEIs). Each entity has the ability to enter into a HEI directly with the consumer:

Hometap Equity Partners, LLC dba Hometap. NMLS ID# 2467867 361 Newbury St, 5th Floor, Boston, MA 02115 NMLS Consumer Access

Hometap Homeownership Solutions, LLC dba Hometap. NMLS ID# 2819930 361 Newbury St, Office 450, Boston, MA 02115 NMLS Consumer Access

Hometap Real Estate Equity Partners, Inc. holds real estate brokerage licenses in certain states. California DRE #02191883

A Hometap HEI has a ten (10) year term, during which no monthly or recurring payments are required. Hometap records a lien against the property, in the form of a mortgage or deed of trust, to secure its interest. You may choose to settle the Investment at any time during the term without incurring any penalties by exercising an Owner Repurchase. If you do not settle the HEI by the expiration of the term, your Hometap HEI provider may exercise its right to acquire a percent ownership interest in the property and then work with you to sell the property. You may contact either Hometap entity at hello@hometap.com (for prospective or current applicants) or homeowners@hometap.com (for homeowners with an active HEI) for more information. Eligibility criteria are subject to change. For current criteria, please contact your Hometap HEI provider at (855) 223-3144 or visit www.hometap.com/faqs

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